The team who visit for installation will perform a series of tests on the commonly found routers and check the performance and based on which you will be informed if any specific router is needed.
Yes, there is possibility of shifting the services to any other location you need to request for the same by registering at the website of Aerocast Broadband.
No, there is no possibility of changing the currently used plan or traffic prior to the duration of billing periods or before it expires. You can only change plans once the subscription is over.
Yes, all registered users of Aerocast Broadband can get their copy of invoice from customer portal at the website under the section of billing. You need to download the copy or print it out.
The plan and traffic that you see at the website exclude all types of service taxes including GST and hence the rates may vary.
Aerocast Broadband enables its users to renew their subscription online by making online payments through customer portal and they can renew their plans in seconds. You can also request for payment pickup from your location or you may also send SMS for renewal and get notification for the same.
The service contract period can’t be less than one month.
You can contact the help desk of Aerocast Broadband from your registered mobile number and the team will help you to setup your login credentials using your internet connection.
It depends on the area where you reside. It also varies depending upon how soon physical connections are available, wiring is done and more. It usually takes 2-4 days to start the service after your request.
There are no hidden charges apart from the tariff and plan charges and one time installation charges. All the services offered for maintenance is for free.
It depends on the area you reside. You must refer to the plan page to know more about the installation charges for your area.
There is no upfront payment that you need to make while applying for Aerocast Broadband. The customer support team will help you in fill the Customer Agreement Form and at that time you need to make payment for the monthly fees plan you have selected.
No such Fair Usage Policies or data limit imposed on the internet connection. The speed of the connection won’t reduce for entire month, regardless of the data you have used. Unlike other providers there is no FUP policies enforced on any tariff plans. This indicates that your internet connection won’t get slower and hence allows you to enjoy high speed internet.
No, there is no such possibility to split the connection to multiple systems without routers.
Yes, you can actively use the internet connection of Aerocast Broadband without using any router. It can be used in combination with laptop and PC. This will require configuration of Dial-Up/PPPoE connection on targeted system.
Aerocast Broadband only specializes in internet connection and doesn’t deal in routers. So, customers are required to purchase the router of their choice by their own. You can approach the local partners to buy routers at competitive rates and you can choose your own router as per your preference and budget.
It is suggested that you buy Wi-Fi router to make use of our services. ADSL Router is neither required nor suitable for the broadband services of Aerocast.
You are required to submit all the documents along with the CAF and applicable charges if any.
- Self attested photograph
- Self attested proof of address
- Self attested proof of identity
You need to visit the official website of Aerocast Broadband and choose the city and location and the desired plan and enter the credentials like mobile number, name, email address and complete address to get started and apply for a connection. You will be contacted by our executives and do the needful.
There are different plans and tariffs available and all customers are empowered to control the spend and speed of their connection. You can check all the plans online at the website of Aerocast Broadband and choose it accordingly.
At the homepage of Aerocast Broadband you will find the points of presence PoP map where you can see the under network coverage where areas are marked and you can see the localities where we offer service currently.